We want to give every client the time and attention that you deserve for your service. We understand that sometimes circumstances arise and you need to make adjustments to your plans. If you must cancel or reschedule your appointment, we respectfully request at least 48 hours’ notice.
Please understand that your appointment time was set aside just for you. Appointments made within the tattoo shop mean that we’ve reserved space and an artist, specifically for you. Appointment dates for services help us to make sure that clients don’t miss the opportunity to receive services. So, we want to make sure that everyone is available to fill that appointment time.
Tattoos: Cancellations or missed appointments at any time will result in a $50 cancellation fee (per person if booking for a group). One free reschedule is permissible so long as you give us at least 48-hour notice prior to your appointment time. If you need to reschedule a second time, the $50 cancellation fee will apply.
Piercings: Cancellations or missed appointments at any time will result in a charge of 50% of the service amount (per person if booking for a group). One free reschedule is permissible so long as you give us at least 48-hour notice prior to your appointment time. If you need to reschedule a second time, the charge of 50% of the service amount will apply.
Consultations: Consultations are completely free, however, cancellations or missed appointments at any time will result in a $25 cancellation fee (per person if booking for a group). One free reschedule is permissible so long as you give us at least 48-hour notice prior to your appointment time. If you need to reschedule a second time, the $25 cancellation fee will apply.
The cancellation fee will be charged to your credit/debit card on file.
Our booking policy and cancellation policy is intended to ensure that we have the opportunity to fill any last-minute availability. We don’t want to make any clients on the waiting list miss their chance to book an appointment or receive a service. Please understand that we’re committed to offering you the highest possible level of service during your appointments with us.
In order to help facilitate smooth booking and cancellations of appointments made within our software, our shop requires a credit or debit card on file when booking your service.
We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, and so we allow for a 15-minute grace period for late arrival in case you are unexpectedly delayed. If you think you are going to be late, please call us so that we can adjust our schedule. Please understand that if you are repeatedly late, we will charge a $50 fee for tattoo appointments or a 50% service charge for piercings and may require that you rebook your appointment.